9. External communication
Under Canadian privacy laws, organizations must clearly inform individuals of their privacy rights and the organization’s program controls. Assignments ensure that you have ready-to-use content for this purpose.
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How to use this course
Before we begin...
Determining which Canadian privacy laws apply and matter to your external communications
Canada's private sector law (MB, NB, NL, NT, NS, NU, ON, PEI, SK and YT)
Provincial private sector law (AB, BC and QC)
Do you need to consider other jurisdictional laws?
Individual rights and organization compliance requirements
Risks related to lack of communication about privacy rights and program controls
Assignment 1: Privacy statement for your website
Assignment 2: Statement for access requests
Access request templates for Alberta, Quebec and rest of Canada (PIPEDA)
Assignment 3: Statement for correction requests
Correction request templates for Alberta, Quebec and rest of Canada (PIPEDA)
Assignment 4: Statement for concerns related to personal information
Statement for concerns related to personal information for Alberta, Quebec and rest of Canada (PIPEDA)
Assignment 5: Personal information statement
Personal information statement for Alberta, Quebec and rest of Canada (PIPEDA)
Assignment 6: Privacy policies statement
Assignment 7: Risk assessment tools statement
Assignment 8: Service provider management statement
Assignment 9: Training and education statement
Assignment 10: Withdrawing consent to personal information
Withdrawing consent for Alberta, Quebec and rest of Canada (PIPEDA)
Assignment 11: Notification of personal information transfer
Assignment 12: Commitment to compliance
Commitment to compliance for Alberta, Quebec and rest of Canada (PIPEDA)
Assignment 13: Challenging compliance
Challenging compliance for Alberta, Quebec and Canada (PIPEDA)
Assignment 14: Organizational commitment
Assignment 15: Tracking requests and responses
Reviewing other external communication to meet regulatory requirements
Test your learning
File management
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